Privacy Policy

This page describes the privacy practices for MercedesHeritage.com and includes:

  • The categories of personally identifiable information
  • What information is gathered/tracked
  • How the information is used
  • Who information is shared with
  • How to make changes in your information

Effective Date: 5/1/2009

Last Revised: 5/1/2009

Personally Identifiable Information Collection and Use

The categories of information are: transactional information, relational information and web site usage or statistics. MercedesHeritage.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. MercedesHeritage.com collects information from our users at several different points on our Web site.

MercedesHeritage.com complies with state laws regarding privacy including the California Online Privacy Protection Act, effective July 1, 2004.

Forms for Registrations

Our site’s forms require customers to give us contact information such as name, email address and customer information to register for our newsletter, membership, placing ad listings, or to receive customer communications from us (including listing notifications, event notifications and newsletters). Customers using our online classified listings to sell items supply us with information to enable us to publish their advertisement on our site.

We do not sell, share, or rent this information to anyone outside MercedesHeritage.com.

Transactional or Relationship Messages

New customers who register or sign up for our newsletter, place ads, register for our forum or subscribe to any of our services will receive e-mail messages and an opt-in newsletter from us. Established customers will occasionally receive information on products, promotions, event notifications, listings, and a newsletter. Messages are used communicate information including but not limited to order status, listings, promotions, newsletters, surveys, and other information.

Customers who wish to not receive communications from MercedesHeritage.com can use our opt-out/unsubscribe links. The preferred method of unsubscribing is to use the links in the communications. You can also unsubscribe to any message by sending a note to postmaster@MercedesHeritage.com with REMOVE in the subject line.

Permission Marketing

MercedesHeritage.com complies with the CAN-SPAM act of 2003, effective January 1, 2004. MercedesHeritage.com respects the privacy of individuals and businesses and does not condone or participate in SPAM mailings. From time to time, MercedesHeritage.com may send email messages to people who may be interested in our ‘products, services, or listing information through the use of opt-in mailing lists. We only use lists from vendors who certify that the list was obtained from opt-in sources.

Whenever possible, we will identify the list where the opt-in name was obtained in the header of our email message. If you believe that you have received such a message in error, please follow the directions in the email message to unsubscribe or remove yourself from the list. In any case, you can always send an email to postmaster@MercedesHeritage.com for changes.

Surveys

Any voluntary feedback information provided is used by MercedesHeritage.com to understand and respond to our customer requirements, concerns, and better enable us to meet their needs. This information is never shared with anyone outside our company. From time to time, we will ask customers and visitors to the site to participate in voluntary surveys to help us further enhance our service. These surveys are important to us but are entirely voluntary.

Referral Programs / Forward to a Friend / Email page to a Friend link

If a visitor to our site elects to use our referral programs to inform a friend, we ask you to enter email addresses of friends who may want to know about our products and services. MercedesHeritage.com stores this information for the sole purpose of sending email communications including a one-time email inviting them to view our site and see the products and services we offer. Occasionally, we will send information on products, special offers, and a newsletter to referral email addresses. Links to email a page to a friend are set to open your mail client and send the page information and link via your mail client. We do not capture any of that information. To unsubscribe from any mailings, follow the instructions in the email message.

Security

We use industry-standard technology to keep your personal information as secure as possible. Our Web site takes precautions to protect our customers’ information. We use secure technology and protection controls to safeguard your personal information. When customers submit sensitive information via the web site, the information is protected both online and off-line.

We protect the confidentiality of Customer Information. MercedesHeritage.com does not share or release customer information. MercedesHeritage.com will never willfully disclose personal information about our customers nor email addresses nor contact names to any outside parties without receiving written permission or unless ordered to do so by a court of law.

If you have any questions about the security at our web site, you can send an email to webmaster@MercedesHeritage.com

Service Providers

We partner with other third parties to provide specific services such as shopping cart services, credit card cleaning, site statistics, online forums, visitor tracking, newsletters, email notifications, and promotions. When you utlilze these services, we share names, or other contact information (email address, organization) necessary for the third party to provide these services. We only share information to complete the transaction or to complete a relational communication. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services to us. Each third party has security policies to protect confidential information. For credit cards, we do not store any credit card information. We capture the credit card information on secure, SSL pages and this is transmitted directly to the credit card clearing company for authorizations.

How To Make Changes By Updating or Correcting Your Information

If a customer’s information changes (such as your email address), we will provide a way to update that information. MercedesHeritage.com customers may contact: postmaster@MercedesHeritage.com with any changes.

Opt-out/Unsubscribe

Customers who no longer wish to receive online communications or specific items from us may opt-out or unsubscribe from receiving these communications. Each communication will have a way to unsubscribe from that list. Please carefully follow the instructions on the communication to ensure removal of your name from our lists. If you encounter any difficulty, please email us at: postmaster@MercedesHeritage.com.

Links to Other Sites

This web site contains links to other sites. Please be aware that MercedesHeritage.com is not responsible for the privacy practices of such other sites or the potential for issues with links. We encourage our customers to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by http://www.MercedesHeritage.com. Please see our legal information for additional information about links from our site to other sites.

Web Site Usage: Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. We may use cookies to save information (name, address, phone number, email address) so you don’t have to re-enter them each time you visit our site. We also use cookies to allow you to easily log in to your optional account. If you have chosen to disable cookies, you can still use some of our services, but you may be required to fill in information each time you sign on.

Web Site Statistics: Log Files

We use IP addresses to analyze overall trends for our web site(s), administer our sites, help diagnose problems with our servers, track customer’s movements, monitor and protect against fraudulent use of our site, and gather broad demographic information for aggregate use, We may from time-to-time aggregate our users’ system information and share that with partners (whom are under confidentiality obligations), but in no case is an individual’s specific system configuration revealed to third parties. We track visits through our site to enable us to analyze aggregate information to help us understand our customer’s and prospects paths through our site and pages visited

How We Notify You of Changes to Our Policy

If we decide to change any of the terms of our privacy policy, we will post those changes on our web site so customers are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify customers by way of an email. Customers will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.